Family Navigator Program
Family Navigator Program
Our professional navigators guide families through the numerous therapeutic services available to youth aged 13 to 24 in the Province of Manitoba. Collaborating with service providers in the youth and adult systems, Family Navigators locate resources that:
- match identified needs;
- facilitate connections to these resources as efficiently as possible; and
- support families along the way.
Families can access these services by calling (toll free) or emailing our clinically trained Family Navigators, who will respond to requests for assistance within two business days. The initial contact with parents, caregivers, or youth will take place over the phone; however, to gain full understanding of the family’s needs, we may schedule a face-to-face meeting.
Our Family Navigator Program recognizes and respects that each family’s experiences and needs are unique and therefore offers support and services based on an individualized assessment. Using a strengths-based approach, we identify and consider needs and strengths when seeking out appropriate therapeutic services for the family.
Once we have identified the appropriate resource, Family Navigators facilitate the connection between the families and the service provider and support the family as required. A follow up with the family will occur within one week to ensure that the identified resource matched the family’s needs. A three-month follow up will also occur to further assess the helpfulness of the services provided.
Contact
Phone: 204.452.0551
Toll free phone: 1.844.452.0551
Email: FamilyNavigator@mys.mb.ca
If this is a crisis, contact:
- 911 or attend hospital emergency
- Youth Crisis Services line: 1.888.383.2776 or 204.949.4777
- Klinic Crisis Line (age 18+): 1.888.322.3019
- Local Manitoba crisis services at www.gov.mb.ca/healthyliving/mh/crisis.html
The Family Navigator Program is made possible by the RBC Youth Mental Health Project
