Careers with MYS

Full-Time Crisis Worker - Youth Crisis Stabilization Services

Application deadline: 20-02-2020


POSITION: Full-Time Crisis Worker – Youth Crisis Stabilization Services
(This is an indefinite term position)

SUMMARY: Macdonald Youth Services requires an experienced Crisis Worker for a full time position with the Youth Crisis Service (YCS) area. The Crisis Worker is a member of the Mobile Crisis Team (MCT), and works in collaboration with all components of YCS. The Crisis Worker is to de-escalate and diffuse conflict in a professional manner, in order to minimize safety risks to the client(s) and the MCT Team. This position falls under the collective agreement.

PRIMARY RESPONSIBILITIES:  of Crisis Worker include, but are not limited to:
• Evaluate immediate safety risks, de-escalate and diffuse conflict in an assertive, timely fashion to reduce the possibility of harm to the Mobile Crisis Team and all parties concerned;
• Respond to calls in the community as directed by the Intake Clinician;
• Provide on-site intervention by way of facilitating communication and mediation between youths and their families/caregivers in a crisis situation;
• Provide clear and concise written reports which detail the nature of the crisis and maintain appropriate documentation of all activities;
• Provide direct crisis services to clients as needed;
• Participate in organizational tasks as required by Supervisor and in accordance with agency personnel policy;
• Maintain appropriate boundaries and confidentiality with client(s) and families, and adhere to all other policies and procedures;
Inter-Agency Consultation:
• Provide consultation with collateral agencies such as Children’s Mental Health, Child and Family Services, schools, and probation;
Staff Team Professional Development:
• Attend topic-specific training sessions and provide information from training sessions attended;
• Provide feedback on job performance for staff evaluations, as requested;
Continuity of Care:
• Work in consultation with other YCSS staff and external agencies, to ensure continuity and communication throughout YCSS;
• Attend MYS staff meetings and contribute to the overall functioning of MYS by assuming appropriate additional responsibilities as needed;
• Represent the YCSS program both within and outside of MYS;
• Maintain open communication within the agency and fulfill administrative duties as assigned;
• Maintain professional development through reading, attending workshops and peer consultation on a regular basis;
• Other duties as assigned.

• Grade 12 High School Diploma;
• Child and Youth Care Worker Certificate/Diploma or an undergraduate degree in Human Services is preferred;
• Two (2) years’ work experience in a direct service capacity in a residential or community treatment setting with children and adolescents and their families is preferred;
• Knowledge of trauma and resilience informed care;
• Strong counseling skills and experience in behavior management;
• Excellent communication and interpersonal skills;
• Valid driver’s license and acceptable driver’s abstract (subject to approval);
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry Check, all done within the last 3 months;
• Emergency First Aid and CPR Level C;
• ASIST Certificate (Applied Suicide Intervention Training) preferred;
• NVCI Certificate (Non-Violent Crisis Intervention Training) preferred;
• Mental Health First Aid & Safe Talk will be considered an asset;
• Knowledge of Indigenous languages and cultures would be considered an asset.

SALARY RANGE: $35,094.85 - $54,196.16 d.o.q. per annum (MGEU Collective Agreement).

HOURS OF WORK: 80 hours biweekly;
Monday, Tuesday, Wednesday, Thursday, Friday - 10 am-6 pm.

CLOSING DATE: 12 pm/noon – February 20, 2020

Applicants must demonstrate in their resume or cover letter how they meet the requirements of the position, quoting the competition number.

Please forward a cover letter and resume (in word or PDF format) prior to the closing date, to:
Macdonald Youth Services – Human Resources
175 Mayfair Ave
Winnipeg, Manitoba R3L 0A1
Fax: 204.284.4431 

MYS is an equal opportunity employer, Indigenous people, women, visible minorities and persons with disabilities are encouraged to apply. MYS is committed to developing and retaining a diverse workforce.  We thank all applicants for their interest, but only those selected for an interview will be contacted.  For further information about our other employment and volunteer opportunities please visit our website