Careers with MYS

0.7 FTE Crisis Workers - Mobile Crisis Team - Youth Crisis Stabilization System

Application deadline: 11-10-2019

SUMMARY: Macdonald Youth Services requires a Crisis Workers on the Mobile Crisis Team (MCT) to work collaboratively with all components of the Youth Crisis Stabilization System (YCSS) program by providing service to youth in crisis. As a member of the Mobile Crisis Team the Crisis Worker role is to de-escalate and diffuse conflict in a professional manner, to minimize safety risks to the client(s) and the Mobile Crisis Team. 

PRIMARY RESPONSIBILITIES:  of the Crisis Worker include, but are not limited to:
• Evaluate immediate safety risks, de-escalate and diffuse conflict in an assertive, timely fashion to reduce the possibility of harm to the Mobile Crisis Team and all parties concerned;
• Respond to calls in the community as directed by the Intake Clinician;
• Provide on-site intervention by way of facilitating communication and mediation between youths and their families/caregivers in a crisis situation;
• Provide clear and concise written reports which detail the nature of the crisis and maintain appropriate documentation of all activities;
• Provide direct crisis services to clients as needed;
• Participate in organizational tasks as required by Supervisor and in accordance with agency personnel policy;
• Maintain appropriate boundaries and confidentiality with client(s) and families, and adhere to all other policies and procedures.
• Share observations with collateral agencies such as Children’s Mental Health, Child and Family Services, schools, and probation.
• Attend topic-specific training sessions and provide information from training sessions attended;
• Provide feedback on job performance for staff evaluations, as requested.
• Work in consultation with other YCSS staff and external agencies, to ensure continuity and communication throughout YCSS;
• Attend MYS staff meetings and contribute to the overall functioning of MYS by assuming appropriate additional responsibilities as needed;
• Represent the YCSS program both within and outside of MYS
• Maintain open communication within the agency and fulfill administrative duties as assigned;
• Maintain professional development through reading, attending workshops and peer consultation on a regular basis;
• Perform other tasks and duties as directed by the Supervisor within the context of the Position Summary.
• Other duties as assigned

• An undergraduate degree in Human Services or Child/Youth Care certification from an accredited university or college or/and extensive background in Youth Care or Crisis Work will be considered
• Two (2) year’s work experience in a direct service capacity in a residential or community treatment setting with children and adolescents and their families is preferred, e.g. Youth Care Worker, Recreation Worker, or Teacher’s aid.
• Demonstrated adherence to ethical and professional standards of conduct
• Emergency First Aid and CPR Level C certification is mandatory
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months
• Non-Violent Crisis Intervention (NVCI) is mandatory
• Suicide Intervention Training (ASIST) is mandatory
• Experience dealing with crisis and children’s mental health issues would be considered an asset
• Good written/verbal communication skills
• Excellent interpersonal skills
• Valid driver’s license and acceptable driver’s abstract (subject to approval)
• Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset

SALARY RANGE: $35,094.85 to $54,196.16 Depending on qualifications per annum, prorated to a 0.7 FTE. MYS offers a competitive benefit package and pension plan

HOURS OF WORK:  Week 1 – 16:00-00:00 –Monday, Tuesday, Friday, Saturday Week 2 – Sunday, Monday, Tuesday

COMPETITION NUMBER:  3355.09.19      

CLOSING DATE: 12:00 pm/noon – October 11, 2019


Applicants must demonstrate in their resume or cover letter how they meet the requirements of the position, quoting the competition number.

Please forward a cover letter and resume (in word or PDF format) prior to the closing date, to:
Macdonald Youth Services – Human Resources
175 Mayfair Ave
Winnipeg  Manitoba   R3L0A1
Fax: 204.284.4431

MYS is an equal opportunity employer, Indigenous people, women, visible minorities and persons with disabilities are encouraged to apply. MYS is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted.  For further information about our other employment and volunteer opportunities please visit our website